Wells Fargo’s Stumpf sees new costs for customers

Wells Fargo CEO John Stumpf said customers, not just the bank, will bear the financial burden for US regulations that cover services ranging from home loans to credit cards. “I can’t guarantee that we won’t pass on some of those costs,” said Stumpf. “We’ll try to tighten our belt and absorb some of the costs of compliance, but some costs may change and customers might pay for their financial services in new ways.”

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