Closing Complex Loans Faster With a Digitized Client Workflow

Join us for a discussion on changes in market demographics, suppliers and how focusing on customer experience and a few simple steps during the mortgage loan process can close deals 3x faster.

Brokers, Here’s Everything You Need to Know About Rocket Pro TPO

Want to stay up to date with the latest on what Rocket Pro TPO is offering its broker partners? Check out our TPO hub for updates and more.

Home appraisal’s ugly history and uncertain future

This is Part I of a deep dive into the home appraisal industry. Today we explore the origins of the appraisal industry and its current lack of diversity.

Loan quality lessons learned from 2020

HousingWire recently spoke with Trevor Gauthier, CEO of ACES Quality Management, about the effects of 2020 on loan quality and what lenders should expect regarding loan quality and risk management this year.

Fintech

The great fintech acceleration

Introducing the 2021 Mortgage and Real Estate Tech100 winners

The Great Acceleration HW+

We all have our own prominent COVID-19 memory from 2020. Mine was on Sunday, March 15. I sat at home that morning typing out an employee memo that effective immediately all team members would be expected to work from home and that the office would be closed to outside visitors until further notice. At the time, I thought this was a two-week precaution. We’d probably see everyone back in the office by April 1. Well, we all know how that one played out. 

Fortunately for the team at HW Media, we’re a digital-first organization. All work is done in the cloud. Everyone is on laptops. Very little work must be done in office. Our team didn’t flinch and has been running full-steam for a year. With readers and clients distributed coast to coast, we’ve always relied on digital means to communicate. But that doesn’t mean we haven’t had our challenges. We had to find new ways to collaborate, build comradery, help each other stay sane, and onboard new team members. I can’t say we’ve perfected the last one yet. I’ve yet to meet 15% of our team members in-person, and I don’t know when I will. That drives me crazy. 

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