With millions of homeowners taking advantage of mortgage forbearance options over the last year, servicers have stepped up to make sure borrowers are being served the complexities of servicers have scaled staff and operations to make sure borrowers are being served appropriately. This panel examines where we are in workouts and what to expect for the rest of 2021.

Watch the full session below. To go back to the full HousingWire Spring Summit on demand summit, go here.

Panelists:

• Courtney Thompson, SVP of Default Mortgage, Flagstar Bank
• Debbie Thayer, EVP of Default Administration, Shellpoint Mortgage Servicing
• Alcynna Lloyd, Digital Media Manager, HousingWire