Dallas-based mortgage document software developer MRG Document Technologies added a dashboard feature to its Miracle Online electronic document preparation and compliance software. The new feature provides a customized, real-time visibility to the flow of document creation or the forward movement of multiple events affecting the status of loans, the company said. “We created the dashboard feature so lenders can find out exactly at what stage their loans are within the workflow at any given point in time and can share this information with their staff or technology partners,” said Laura LaRaia, an attorney and director of customer service at MRG. “For example, the dashboard reports let the lender or servicer know if loans are flowing at an optimal speed through the process or the reports may show that there is a backlog of loans that needs to be addressed by adding more staff to an area to handle the slowdown,” she added. MRG will demonstrate the new feature at next week’s Mortgage Bankers Association (MBA) annual convention. Write to Austin Kilgore.
MRG Adds Dashboard to Document, Compliance Platform
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