Jacob Petersen was promoted to Chief Service Officer at Mortgage Cadence.

The Denver, Colo.-based company specializes in lending solutions, document services and compliance for the financial services industry.

Previously, Petersen was president of finale document services and oversaw all aspects of customer service.

“Customer service is one of three tenets in our vision statement. This move puts additional emphasis on this important area. Creating a chief officer role that focuses on client service across all products supports our expanding organization as well as our greater prominence in the mortgage industry,” said Mortgage Cadence CEO Michael Detwiler.

Petersen holds an MBA from Wayne State College. He joined Mortgage Cadence in 2010.