Former chief financial officer and chief operating office of Zappos.com, Chris Nielsen, has joined Redfin as CFO. 

In his new role, Nielsen will lead the company’s finance team, as well as the human resources and legal departments. 

“Redfin sought a CFO with broad operational chops to help us build a world-class customer-service company,” said Redfin CEO Glenn Kelman.

“Chris Nielsen’s experience at Zappos and Amazon, where he ran whole businesses as well as tallied their financial results, is a perfect fit for Redfin. He’s a believer and a doer, ridiculously smart but soulful too. We’re over the moon to have him on board.” 

Prior to his time at Zappos.com, Nielsen worked at Amazon.com, leading highly successful retail business segments such as the home and garden store. 

Before working at Amazon.com (AMZN), Nielsen worked at business consulting firms Bain & Co. and Accenture. 

“I’ve always enjoyed companies that put customers first, and combine technology and service to make something better. That is what Redfin is doing,” said Nielsen. “I’m excited to join this talented and passionate team on its mission to reinvent real estate for consumers.”