When the $26 billion National Mortgage Settlement was created, it was supposed to cure a laundry list of lenders’ rogue practices, but the settlement also has proved to be a hassle, CNBC reports.

CNBC explains that progress has been slow in getting banks to cut through the thicket of red tape and mistakes that have plagued homeowners trying to negotiate new loan terms to save their homes.

Next week, regulators, Congress, borrowers and their attorneys are expected to get the first report card on how well lenders are living up to their promises in that settlement, which assigned a monitor, former North Carolina Banking Commissioner Joseph Smith, to oversee the banks’ compliance.