Servicing

2019 HW Tech100 winner: LoanCare

Interact with mortgage company with a smartphone

F1

MyLoanCare mobile allows the customer to interact with their mortgage company with their smartphone.

The overall goal for MyLoanCare mobile is to have a full mortgage subservicing experience available in a mobile application. LoanCare experienced robust F1growth in 2018 with revenues up 29% over 2017 and over 1.17 million loans, totaling over $237 billion serviced. MyLoanCare mobile consistently educates customers about their mortgage including adding pop-up definitions on mortgage terms, organizing data logically for navigation ease and displaying data in a more user-friendly way with visual representations and detailed payment breakdowns.

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