Independent mortgage lender Guild Mortgage has promoted Gemma Currier to vice president of national retail sales operations.

Currier will oversee the company’s sales technology, sales training and development, retail administration and project management. In this expanded role, she will direct 25 employees, manage product guidance for sales technology, retail meeting and event programs, training and development initiatives, retail onboarding processes and special projects to improve retail operations.

Currier will also oversee the development of a new CRM, lead management and marketing automation platform to be integrated with Guild’s proprietary sales systems. Currier will report to Barry Horn, executive vice president of national production.

“Gemma is a driving force at Guild and helps us achieve our company goals, specifically in retail operations,” said Horn. “She has extensive mortgage experience and is an invaluable member of our team. She continues to improve retail operations in creative and innovative ways.”

Since joining Guild in 2008 to work in production training, Currier advanced to the national sales and marketing specialist role in January 2011 and just two years later, in 2013, became national sales marketing manager. In 2016, Currier was promoted to director of retail sales operations.