InvestmentsReal Estate

SFR All-Stars: Xome Auction features intuitive search and bidding process

Customer-centric culture focuses on white-glove approach

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THE COMPANY

Xome Auction is an online real estate auction marketplace that features thousands of exclusively listed properties that cannot be purchased elsewhere. It’s where real estate investors and home buyers go to find their next investment property or home. Xome’s auction platform spans the full spectrum of default servicing-related property transactions, from high-end luxury estates to bulk sales. 

Buyers can search and filter from a nationwide inventory of REO, short sale, foreclosure and HUD CWCOT properties then place a bid and complete the purchase, all from the comfort of their home or office. Nearly 70,000 properties have been purchased through Xome Auction since its founding in 2013.

Xome Auction provides buyers with a user-friendly experience, including advanced search capabilities for listings, detailed property, neighborhood and condition features, a transparent bidding environment and a streamlined fulfillment process. 

Xome’s platform enables users to search for auctions based on location, property type, ownership, foreclosure status and more. In addition, Xome Auction assigns a transaction coordinator to each customer, providing concierge-level service throughout the buying or selling process. 

Hayward “Xome Auction provides an unmatched experience for both buyers and sellers through an intuitive search and bidding process, best-in-class customer service and one of the largest online selections of real estate owned, short sale, foreclosure and luxury properties,” said Mike Hayward, vice president of Xome’s auction operations.

The company’s customer-centric environment focuses on a white-glove approach to the buyer experience. For those looking to build or expand a single-family rental portfolio, Xome Auction’s search engine provides an option to display only single-family homes. 

“Investors in single-family rentals can utilize Xome Auction’s search function to discover properties to expand their portfolio,” Hayward continued. 

The Xome Auction team is continually investing in and developing cutting-edge technology in the industry, including enhanced auction updates and mobile services. 

“Technology and innovation help us stay ahead of the curve in this fast-paced world,” Hayward said. “By continuing the development of new technologies, we maintain and consistently improve upon a smooth and friendly user experience.”xome logo

Xome also provides education to users about the auction process by providing video training that walks customers through researching a home or property, participating in an auction, placing a bid and what to do after they win a bid.   

“There are many beneficial reasons to use Xome,” Hayward said. “Our visitors and users benefit from a convenient site, great selection and a transparent auction process that provides full visibility and status updates throughout each step of the auction process. We welcome single-family investors to partner with us on their real estate journey.”

Xome Auction is headquartered in Lewisville, Texas, near Dallas, with a secondary operation center located in Denver, Colorado.

What is a common misconception about investing in single-family homes?

“Lack of inventory. Xome Auction brings thousands of properties to sale each month across the county; additionally, we are working to improve how our buyers find properties that meet their business needs.”

 

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