The Financial Services Authority (FSA) has fined small mortgage lender, Bridging Loans Ltd, £42,000 and its director Joseph Cummings £70,000 for serious failures relating to lending practices and for failing to treat customers fairly in arrears.... The FSA regards the failings as particularly serious as they impacted on customers who were financing or re-financing their home, some of whom already had impaired credit histories. Cummings has been fined and banned for a number of failings. Whilst in charge of Bridging Loans Ltd, he failed to act with integrity by knowingly misleading a customer, and assessed customers’ complaints based on his perception of their character, without properly reviewing their circumstances, branding some customers as “evil”....