The next wave of servicing regulation is coming – Are you ready?

Join this webinar to learn what servicers need to know about recent and upcoming servicing compliance regulations and strategies experts are implementing to prepare for servicing regulatory audits.

In a purchase market, rookie LOs may struggle

Rookie LOs in 2020 could ride the refi wave and rack up a hefty monthly paycheck without Herculean effort. But these days, they'll have to sing for their supper.

Logan Mohtashami on trends in forbearance exits

In this episode of HousingWire Daily, Logan Mohtashami discusses several hot topics in the housing market, including recent trends in forbearance exits and future homebuyer demand in the midst of inventory shortages.

Natural disasters and forbearance: What borrowers and mortgage servicers need to know

With a rise in natural disasters, including wildfires, hurricanes, floods, tornadoes and mudslides. The mortgage industry needs to be proactive in examining programs to help borrowers recover.

Real Estate

Are you ready to be the Amazon of real estate?

Other industries remind us it’s the small things that matter

commentary - March HW+

Imagine requesting an Uber and not being able to see a map view of where the driver is located in real time; ordering food from DoorDash without up-to-date digital menus from an endless number of restaurants; or buying an item with Amazon Prime and having to pay close attention to the delivery estimates. When we look at industries that have undergone significant change, it is easy to take for granted the success stories of market leaders and miss the seemingly small inventions that radically changed consumer expectations and behaviors. Each of these companies – Uber, Doordash, and Amazon – have completely transformed their respective industries. But those changes didn’t happen overnight. In fact, each company started by mastering something small and built upon it to deliver unprecedented value for consumers. What does this mean for real estate?

Consumer expectations are formed by their last best experience. In real estate, however, the majority of transactions still happen the exact same way that they did in the 90s. The industry has made strides to increase access to listings, share pricing insights, and streamline offers, but has yet to offer the high-bar experience that consumers expect. 

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