Sophie Kim built and leads Wedgewood’s learning and development efforts across the entire organization as director of learning and development. Kim created leadership development for front line managers up to C-suite leaders. She’s evolved the employee handbook to be engaging and up to date while addressing new company requirements.
Kim created, trained, administered and tracked Wedgewood’s Annual Performance Review process in 2016 and integrated it in to HRIS for the 2017 season. Kim also created a training program to support CIVIC Financial Services’ growth plant called Top Gun Program.
WHAT IS ONE HABIT THAT HAS HELPED YOU SUCCEED?
Looking inward. Whether something was wildly successful, or a down-in-flames failure; I have a “real talk” session with myself first for everything big and small. With my customer always being people and their careers, that’s a huge responsibility I take very seriously. I’ve been often told that I have a much higher than average EQ, so that — coupled with looking inward — has allowed me to candidly scrutinize my thoughts and actions to draw takeaways in order to rapidly improve on each future step my team and I make to create positive experiences and effective learning for all. Looking inward keeps me exceedingly accountable which in turn drives me to push the boundaries and effort levels when providing support to everyone.