Kristie Fulte is lead vice president of fulfillment operations at LenderLive, where she is responsible for leading the fulfillment team and managing multiple clients in the end-to-end mortgage process. She is accountable for the customer experience provided by frontline employees, implementation and process enhancements across the business.
Fulte joined the LenderLive leadership team in December 2016, where she established herself as an instrumental part of the fulfillment operations team. Fulte was key in the development of LenderLive’s first line of defense team, creating work flows and procedures that support the global platform. Prior to joining LenderLive, Fulte was vice president/loan administration manager of Wells Fargo Home Mortgage.
WHAT’S THE BEST PIECE OF ADVICE YOU’VE EVER RECEIVED?
My father, John McCanuel, is my mentor in business and in life. I have been incredibly fortunate to learn a lot from him. The best piece of advice he ever gave me was to surround myself with a diverse group of people, because people who think differently than you will continue to challenge you but you must respect and listen to everything your team brings to the table. When you truly listen, the answer to almost every problem is right in front of you! You, as a leader, just have to pick the best one.