As the chief operating officer of MCS Solutions, Chad Mosley leads the company’s business development, marketing and new client onboarding, in addition to overseeing the valuations, title and security divisions.
Under Mosley’s leadership, the company’s Ruston, Louisiana, operations center’s headcount has grown 21% in the past year. MCS has added eight new processes to its Ruston site, helping to drive company performance in the areas of quality and timeliness. Mosley partners daily with the onsite management team to ensure there is continuity between sites and they have the tools needed for success every day.
MCS continues to grow with new and existing clients fueled by support of MCS’ business development, marketing and client onboarding teams. Under Mosley’s leadership, the company has built a sales team comprised of experienced and expert operators from the business. MCS also utilizes its proprietary onboarding process to ensure that all new field services, valuations and title clients are successfully onboarded at the beginning of each relationship to ensure performance goals are met.
In the last year, MCS acquired two companies, adding to MCS’ existing valuations platform as well as an initial entry to the title and closing space. These businesses were successfully integrated into the MCS family under Mosley’s leadership.
Mosley believes in striving to lead downline, upline and with peers across an entire organization. This is evident as he utilizes his responsibility as a leader to help develop new leaders and be a positive influence for the next generation of leadership for MCS.
What’s has been your secret to success?
“Any success I have achieved has been positively impacted by our team members, vendor partners and the management team we have built. I believe in hiring exceptionally talented individuals, giving them the tools and support needed to be successful.”