VP, Internal Audit, VRM Mortgage Services
“Donna continually seeks out current information on compliance, quality assurance and audit best practices through conferences, seminars and accounting courses and applies them to emerging issues in the default, real estate and mortgage space.”
Donna Wood is the backbone of VRM Mortgage Services’ quality assurance and audit group. She has implemented an enterprise audit and compliance management platform with a team structure that is separate from the operations group to provide greater accountability, performance and compliance for the company.
The platform introduced new QA processes and procedures, technology platforms and process integration using the company’s proprietary audit-specific technology platform, Calibré.
Wood’s compliance and QA platform has demonstrated tremendous adaptability for private, institutional and government clients
and her contributions have elevated the company’s compliance to a “best practices” example for the industry.
Wood brings a unique perspective and business skill set to the company, including expertise in residential real estate transactions from her brokerage and Realtor experience combined with a public accounting background.
She holds a Texas CPA certification and broker license (both active) as well as a Six Sigma Green Belt designation.