Nationstar announces new customer contact center, massive hiring in East Texas

Will create 600 jobs in Longview, Texas

Nationstar Mortgage is opening a customer contact center in Longview, Texas, which will create 600 jobs in the area and spur the city’s growth efforts, according to an announcement from the Longview Economic Development Corporation.

While it is headquartered in Dallas, Nationstar Mortgage is leasing a 600-seat facility within an existing building at the Triple Creek Shopping Center in Longview.

“A key component of LEDCO’s vision is to bring primary jobs to Longview, and the Nationstar Mortgage Customer Contact Center will offer a range of job opportunities to the community,” said Wayne Mansfield, president and CEO of LEDCO.

“The LEDCO team, with the support of the City of Longview and the East Texas Workforce Solutions Center, worked closely with Nationstar Mortgage to foster this move and fulfill the requirements. The total payroll, benefits, and capital investment contributed by Nationstar Mortgage will reach $248 million over the next ten years,” Mansfield continued.

The release added that this move marks the largest new employer to locate in the area in the last 10 years.

“We are very excited to be investing in Longview with a new call center facility,” said Mike Rawls, executive vice president of servicing for Nationstar Mortgage.  “We selected this location because of the city’s dedication to this project and our opportunity to hire from the community’s excellent pool of talent.” 

“We’re confident the team members we find in Longview will play an instrumental role in helping us to achieve our goal as the industry leader in customer service, and we look forward to opening the facility soon,” said Rawls.

The Nationstar Mortgage Customer Contact Center is scheduled to open late 2016 or early 2017.

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