A major factor behind National MI’s success has been the executive charged with running the company’s insurance operations and its sales and marketing functions — 25-year industry veteran Claudia Merkle. As National MI’s chief of insurance operations, Merkle played an instrumental role in doubling National MI’s lender clients in the past two years alone, to more than 1,000 clients today.
National MI has also seen extraordinary growth in its new insurance written (NIW) and tripled its market share in 2015, becoming the only mortgage insurance company that consistently grew its NIW every quarter of the year. In the first quarter of 2016, National MI wrote $4.3 billion of NIW, and is poised to reach profitability later in 2016.
Merkle is also the mastermind behind National MI’s groundbreaking new insurance coverage that shortened the traditional industry time frame for rescission relief from 36 to 12 months. Merkle introduced an innovative way to perform National MI’s underwriting, which served as the basis for the National MI SafeGuard product, which made 12-month rescission relief feasible and started a trend in the industry.
In September 2015, Merkle assumed additional responsibilities at National MI, which include managing national sales, regional sales, marketing, product development, sales support, training and competitive intelligence. Her new duties added roughly 80 more employees to the number of people she manages, bringing the total number of employees who ultimately report to Claudia to about 160.
Merkle continues to oversee all of National MI’s insurance operations nationwide as well as underwriting fulfillment, servicing and quality assurance.