From HW Magazine
Payment shock: how to avoid blindsiding consumers
Helping borrowers understand property tax reassessment
The importance of communication with the consumer cannot be overstated. In addition to the required disclosures, the lender should ensure that guidelines include informing consumers that their payment will increase upon full assessment and that an escrow overage may be sent to them if the reassessment does not occur by the time they receive their first escrow analysis.