LoanLogics, a provider of loan quality management and performance analytics, announced the addition of Meg Guard as vice president of account management and support.
As vice president of account management and support, Guard will work with clients as well as internal teams such as operations, information technology and sales. Guard’s team will help with enterprise technical implementations and provide technical support.
Guard and her team will conduct client meetings on implementation planning, business updates and support escalations. As leader of the team, Guard will also develop and deliver executive updates on the status of accounts.
Prior to joining LoanLogics, Guard served as director and program manager of internal operations for Ascensus and was responsible for collaborating with senior management and determining the strategy for projects to enhance internal operations.
Guard also spent time as a project manager at Penn Mutual, with a focus on product development and compliance projects designed to offer attractive annuity products to the market space and increase revenue for the organization.
Guard also spent 18 years at Epicor, the last 10 as a senior project manager.
“Meg has the experience and the expertise to develop and implement highly effective account management and support procedures that will increase client satisfaction and revenue,” said Leah Fox, senior vice president of customer success of LoanLogics.
“She will focus on managing our relationships with high-profile, large lenders and identifying opportunity to expand our support of their needs,” Fox added. “The aim is to enable our clients to maximize the effectiveness of their use of our enterprise loan quality and performance analytics platform for the benefit of their organizations.”