VRM Mortgage Services announced the addition of Tiffany Fletcher as senior vice president of compliance. In this role, Fletcher will be responsible for managing risk mitigation, compliance, internal audits, quality assurance and vendor management initiatives.
“With an ever increasing need for compliance-focused expertise in the mortgage industry, the addition of Fletcher is another step by VRM in its proactive approach towards ensuring that the company meets the compliance challenges of today and tomorrow,” VRM said in a release.
VRM added that it expects Fletcher to create strategies and direct the implementation of compliance initiatives designed to continue the expansion of VRM’s lines of business solutions.
Additionally, Fletcher will be responsible for minimizing risk and meeting regulatory obligations for client business and internal operations.
“Tiffany has a strong background in leading efforts that minimize client risk while increasing productivity,” said Cheryl Travis-Johnson, chief operating officer for VRM. “She has a proven history of ensuring compliance with regulations at all levels and is very well versed in the regulations and requirements for the services VRM provides. We’re fortunate to have her join the team.”
Fletcher joins VRM from Bank of America, where she served as senior vice president of operations. At Bank of America, Fletcher managed vendor and service-provider relationships, ensured compliance with the laws and regulations and implemented a range of credit policy and control strategies that improved analysis and reporting processes.
Earlier in her career, Fletcher worked for Fannie Mae for more than 10 years. In her time at Fannie Mae, Fletcher began as a senior team leader for their National Underwriting Center, eventually rising to the role of vice president of sales in credit loss management.
“VRM is in a prime position to tackle the relentless influx of challenges facing the mortgage industry in the coming years,” Fletcher said. “I’m looking forward to contributing to an already talented team to help broaden VRM’s offerings to the industry and continue the company’s legacy of providing exceptional service.”