Walnut Creek, California-based Arch Mortgage Insurance Company introduced two new technology solutions, including the launch of its new mobile application as well as system integrations with the Optimal Blue pricing and automation platform.
Both were designed to enhance the customer experience and promote ease-of-use for Arch MI’s mortgage insurance products.
“Our latest technology offerings are an evolutionary step in Arch MI’s customer-centric approach,” said Chris Hovey, Executive Vice President and Chief Operations Officer at Arch MI. “They represent our focus on the future needs of our customers and our goal of providing solutions which enable our clients to grow.”
The new mobile app supports separate interfaces for banking and credit union customers, enabling users to compare MI premium plans, check current rates and guidelines and more.
Additionally, Arch MI’s customers who use Optimal Blue's eligibility and pricing services can now take advantage of real-time access to competitive pricing and Rate Quote workflow within Optimal Blue.