2. Chase Mortgage -782
As number two, Chase made the list for its investments and focus on improving interactions with its customers has made significant progress.
The bank services seven million mortgages with combined balances of $1 trillion
“We are so proud of these results and the tremendous accomplishment that it represents for our team,” said Mike Weinbach, head of servicing for the mortgage Bank.
“There has been a significant jump in satisfaction in many different areas of servicing and that shows strong forward momentum in our mission to create lifelong relationships with customers,” Weinbach added.