Austin, Texas-based 360 Mortgage Group, which offers retail, wholesale, correspondent and co-issue lending and servicing, signed a seven-year contract to implement MSP, Black Knight Financial Services’ mortgage and consumer loan servicing platform, to support its expanding business.
MSP is a single, comprehensive system used by financial institutions to manage all servicing processes, including loan boarding, payment processing, escrow administration and more.
In addition, the company will use two more Black Knight solutions that are integrated with MSP: Electronic Loan Interface, which automates the loan setup and boarding process, and Customer CareNet, which gives 360 Mortgage Group borrowers instant online access to their mortgage information.
360 Mortgage Group will also utilize TeleVoice, an interactive voice response system that is fully integrated with MSP and provides borrowers with immediate and secure access to loan information at their convenience.
"The combination of MSP's innovative technology and attention to regulatory detail will give us the ability to provide accurate information and services more quickly to the borrowers we serve. The Black Knight suite of products and services supports 360 Mortgage Group's commitment to being best-in-class."