Fay Servicing, a special servicer that manages distressed and at-risk residential mortgages, launched an initiative to train origination professionals for careers in servicing.

The program offers training in handling borrower phone calls, listening skills and compliance.

“These strategic alliances with mortgage lenders provide a new career option for origination staff who are seeking positions in the servicing industry,” said Ed Fay, chief executive officer of Fay Servicing. “And act as a way for the mortgage industry to shift its collective resources to related sectors where there is substantial growth.”