Federal regulators issued amendments to previous enforcement actions against EverBank (EVER) Wednesday, requiring the bank to pay distressed borrowers who lost homes in foreclosure.
The banking institutional will now also evaluate each eligble borrower currently in any stage of foreclosure for a new loan modification, and will establish a special complaint process to resolve borrower complaints regarding credit report errors.
EverBank Financial Corp. memorialized the agreement, announced in August, requiring the institution to pay $27 million to more than 32,000 eligible mortgage borrowers impacted by unsafe and unsound practices in mortgage loan servicing and foreclosure processing.
The bank’s agreement with the Office of the Comptroller of the Currency and the Federal Reserve requires EverBank to pay mortgage borrowers dealing with foreclosures between 2009 and 2010.
Eligible borrowers will be contacted directly by a third-party paying agent and should expect payments will range from $1,050 to $125,000 — including equity, where appropriate.
EverBank told HousingWire that the bank would not comment on the consent orders.
Additionally, EverBank will also pay $6.3 million to organization certified by the Department of Housing and Urban Development.
EverBank, for its part, is improving delinquencies in ints current book at a rate greater than some of its competitors. For instance, the non-bank lender and servicer has the least amount of prime jumbo serious delinquencies.
When matched up against the other banks, EverBank has less than 1% serious delinquency rate compared to Bank of America, which has the highest delinquency rate at nearly 15%, according to a report by Deutsche Bank (DB), by way of example.