Closing Complex Loans Faster With a Digitized Client Workflow

Join us for a discussion on changes in market demographics, suppliers and how focusing on customer experience and a few simple steps during the mortgage loan process can close deals 3x faster.

Brokers, Here’s Everything You Need to Know About Rocket Pro TPO

Want to stay up to date with the latest on what Rocket Pro TPO is offering its broker partners? Check out our TPO hub for updates and more.

Home appraisal’s ugly history and uncertain future

This is Part I of a deep dive into the home appraisal industry. Today we explore the origins of the appraisal industry and its current lack of diversity.

Loan quality lessons learned from 2020

HousingWire recently spoke with Trevor Gauthier, CEO of ACES Quality Management, about the effects of 2020 on loan quality and what lenders should expect regarding loan quality and risk management this year.


2020 HW Tech100 Mortgage winner: Jornaya

Monitoring platform that enhances the view of the consumers

Jornaya Activate is a monitoring platform that enhances the view of the consumers its clients care about. Activate delivers behavioral data that informs lenders when their consumers are visiting mortgage-related websites. This gives them the ability to better time their engagements, increase customer retention, and capitalize on new acquisition opportunities.

  • One lender, within the first three months of accessing the data, is monitoring aged leads and is driving 14 locks per week dialing on the data.
  • A regional bank in the midwest is tracking $200k in revenue on recaptured loans directly attributed to Activate in their first 90 days.
  • Direct mail response rates are 2-3x higher for consumers flagged by Jornaya as in-market versus those who Jornaya has not seen in-market.

Most Popular Articles

The housing market outsmarted the foreclosure crisis

This isn’t 2008. A bevy of loss mitigation waterfalls, forbearance safety nets and an abundance of equity gave Americans a fighting chance when the foreclosure crisis finally sunsets. HW+ Premium Content

Jun 18, 2021 By

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Refinance’s reign continued to wane in May

Though the number of high-quality refi candidates grew from 12 to over 14 million from March through May — a 15% increase — actual refinance rate locks dropped by 27% over the same period, according to recent data from Black Knight’s Originations Market Monitor.

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3d rendering of a row of luxury townhouses along a street

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