In his role as executive vice president of operations at Plaza Home Mortgage, Ed VanDuren is responsible for the company’s operations, which includes its national correspondent and wholesale channels, as well as corporate underwriting.

Since being promoted to this role less than a year ago, VanDuren has led several company initiatives that will help increase productivity and efficiency. This includes revamping of Plaza Home Mortgage’s hybrid eClose process. Since the update, 40% of all loans funded were closed through the hybrid option. VanDuren also introduced remote online notarization capabilities and eClose options for clients, which have been extremely helpful during the shelter-in-place period. Additionally, VanDuren played an active role in partnering with IT and other internal departments to migrate to a new data center. He prepared teams, identified post-transition issues and reported them to IT, and tracked progress to keep the company informed. VanDuren is willing to roll up his sleeves to find a way to help wherever it is needed.