As senior vice president, Donna Gland has evolved what was the traditional role of human resources at the National Association of Realtors from one that was highly transactional to one that is highly strategic, working alongside NAR’s CEO to influence and direct areas such as employee engagement, association culture and major organizational changes.

In this capacity, Gland has become a trusted advisor not only to the CEO, but also to the other senior leaders of the organization. Over the last 12 months, she has achieved a number of accomplishments. For example, Gland sourced, interviewed and hired six vice presidents in key roles across the organization. She also worked to collaborate with business leaders to refine the organizational structures of three of NAR’s largest teams. Gland deployed NAR’s first employee engagement survey and used the results to develop tailor-made action plans for each business unit. And she designed and deployed the organization’s first diversity and inclusion program in October 2019.