Ellie Mae drove the industry to the brink Monday and Tuesday after its loan origination system Encompass 360 shut down. Then factor in that it was the end of the month—an extra busy time for lenders—and the market almost lost it.
"We’ve started the implementation and expect significant improvements in our day-to-day operational efficiency and customer service once the system is fully operational," said Rob Eastep, president and CEO of Union Mortgage Group.
“The industry is satisfied with the status quo but it isn’t working and we desperately need to find ways to enable Americans to become homeowners," Pam Patenaude said. "We are the only group that can bring bipartisan efforts together that represent every segment of the housing industry.”
Nontraditional income earners are becoming increasingly mainstream, particularly among Millennials, who, compared to their parents and grandparents, move from job to job a lot more, are more likely to be independent contractors and may lack a solid credit profile.
Managing internal communications and preventing employees from destroying privilege, which can happen simply by including individuals outside the company on communications that are privileged, is one of the most critical aspects of litigation management.