Items Tagged with 'mortgage servicing'


HSBC reaches $601M settlement over charges of 'abusive mortgage practices'

Settlement reached with DOJ, HUD, CFPB, Federal Reserve, 49 states
HSBC agreed to a $601 million settlement with a series of federal agencies and nearly every state over charges that the bank engaged in mortgage origination, servicing and foreclosure abuses. The massive settlement with HSBC was jointly announced Friday by the Department of Justice, the Department of Housing and Urban Development, the Consumer Financial Protection Bureau, 49 states and the District of Columbia.
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From HW Magazine

Global reach: Exploring the risks and rewards of offshore mortgage servicing

Do perks outweigh the pitfalls?
Sometimes offshoring sounds like a bad word. In reality, offshore mortgage servicing simply means using remote staff, usually to take advantage of lower labor and overhead costs and round-the-clock staffing availability. But legitimate questions remain. In the midst of increasing compliance pressures, is offshoring a sound strategy for mortgage servicers looking to stay competitive, or a fast track to dissatisfied customers and trouble with the CFPB?
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OCC terminates JPMorgan and EverBank mortgage servicing consent orders

Both institutions will pay a civil money penalty
A little over six months since the restrictions were put in place, the Office of the Comptroller of the Currency announced it terminated mortgage servicing-related consent orders against JPMorgan Chase and EverBank. Both banks now officially comply with the orders and only have a hefty fine to pay. However, not all banks are in the clear.
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Fannie Mae updates tech to spur more mortgage modifications

Technological updates should help struggling borrowers, faster
As part of an effort to allow more struggling borrowers to receive a mortgage modification, Fannie Mae announced updates to its procedures, which it says will increase both the number of mortgage modifications it supports and the speed in which those modifications are completed.
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Obama Administration considering extension of HAMP servicing rules

Treasury’s Weiss reiterates opposition to Fannie, Freddie recapitalization
Despite the fact that the federal government’s Making Home Affordable program is currently set to expire at the end of next year, one Obama administration official says that the mortgage servicing rules that were adopted as part of the Home Affordable Modification Program may be sticking around — permanently.
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