Pacific Field Service, founded in 1993, offers nationwide interior and exterior property inspection services for residential, mobile home, commercial, and multifamily properties. Residential services include the full array of inspections for foreclosure, bankruptcy and REO properties; on-site AVM-support inspections; damage and post-disaster inspections, insurance loss (loss draft) inspections; and photograph documentation. The company also helps companies verify the quality of services provided by repair contractors, property preservation companies, and inspection service vendors. Pacific Field places highest importance on customer care and takes pride in being named Bank of America / BACFSC Vendor of the Year for 2011. The company achieves its award-winning care through the skill and commitment of its experienced staff and nationwide network of more than 1,000 carefully selected, well-trained inspectors. Together, they enable the company to achieve industry-leading performance, including:
- More than 99% on time inspections (rush and routine)
- 95% of inspection reports filed within 24 hours of site visit, 98.9% within 48 hours
- Fewer than .06% bad addresses
- Better than 98% access to properties in gated communities
- No lawsuits
The company performs a 50-point quality check on all residential inspections and delivers monthly performance reports to keep customers informed. In addition, the company offers innovative proprietary technology, including online orders and reports, centralized data management, online information exchange center, and image integrity software that authenticates photographs.By combining people, technology and process efficiency in a meaningful way, Pacific Field ensures its customers feel confident their deadlines will be met and they will receive the information they need on each property.
Pacific Field got its start providing commercial and multifamily inspections to investors and insurers, along with SBA business verifications and residential inspections. When the mortgage crisis hit, the company had the systems in place to ramp up quickly. Today, the company continues to deliver a full complement of residential and commercial inspections, along with an expanded selection of business services. Pacific Field is a woman-owned business enterprise (WOBE) and a member of the Mortgage Bankers Association (MBA) and the National Association of Mortgage Field Services (NAMFS).