NCCI's face-to-face contacts are made by our nationwide network of background-screened and trained field representatives who treat borrowers with dignity, sincerity, and professionalism. By combining human interaction with state of the art technology, NCCI is able to bring innovative solutions to the lending industry with every service offered. NCCI has been the nation's leader in Field Contact services, Loss Mitigation, and Inspection Services since 1992.
As a service provider to a wide range of financial institutions NCCI knows the importance of developing solutions that address each client’s unique business needs. Every NCCI product or service can be custom designed; from simple drive by inspections to full service loan resolution programs. NCCI's cost effective solutions help re-engage borrowers, reduce loan losses, and enable financial institutions to meet all of their borrower outreach goals.
NCCI also realizes the importance of security and compliance. NCCI stores and transfers data in secure IT systems. NCCI adheres to all applicable laws including FDCPA, Gramm-Leach Bliley, and state level licensing requirements. With over three million FDCPA compliant field contacts, NCCI continues to innovate and remain the gold standard in assisting the lending industry regain relationships with non-responsive borrowers.