If you fired off an email, handed the consumer a brochure, or even simply talked about something face-to-face, how will you record or determine if the consumer engaged that content? The digital delivery of educational content will be key to not only getting the consumer to interact with it, but tracking what the consumer actually accessed.
If you’re one of the lenders who hasn’t converted over to a digital closing platform yet, chances are you’re going to be a little lost (and even further behind) when that next phase of development kicks off about two months from now.
As you head to complete this phase by Week 28, you not only need to look at how your organization operates internally, but how it operates externally as well with business partners and consumers to ensure regulations around the three-day delivery rule for the Loan Estimate are met.
Staying on par with the timeline, next week will kick off the Analyses and Decisions phase, in which you’ll be reviewing your workflow, systems and compliance in order to determine the revised procedures, system recommendations and policies necessary.
The show is 21st Century Television, with guest host Donald Trump Jr. interviewing Mark about the TILA-RESPA ruling, and how technology available today can not only help the industry comply, but thrive, with a whole new world of possibilities in a digital marketplace.
Do you know what it fully costs you to acquire a customer? It is now critical that you know this metric today, because it’s going to change on Aug. 1, 2015. If your operational processes are not streamlined, your margins are going to suffer worse when TILA-RESPA is effective.
We offer a solution on the Pavaso platform called Title Check — where title companies can stay in front of existing customers by offering them an annually recurring service to check their title and ensure it’s clean. This is an entirely new line of revenue to leverage all of those customers that they’ve acquired and closed, instead of purely focusing on bringing in the next closing.
In planning for big changes to your organization, the key area of a digital transformation know as Operational Process is one that is absolutely pertinent in the wake of regulatory disruption such as TILA-RESPA.
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HousingWire covered the introduction of Costco into the mortgage lending space and it made the industry nervous. Lenders openly asked each other at conferences, “Who will be next? Google, Apple?” Well, that never happened. Here's the story why, in long-form feature. Read More
From both an operational and regulatory standpoint, the industry continues to progress as new technological advancements are made and new regulations and policies are implemented. While it is important to change with the times, it is equally important to define and maintain the very essence of your company’s own core vision and values, so that you can succeed regardless of the inevitable changes the industry will undergo. Read More