Lawyer and published author, Rubin is currently taking time off to focus on writing. Formerly Senior Counsel and Chief Advisor, Regulatory Policy, on the staff of the House Financial Services Committee; Partner at Hunton & Williams; Enforcement Attorney at the Consumer Financial Protection Bureau; Senior Special Counsel at the US Securities and Exchange Commission; Managing Director at investment bank; and criminal prosecutor.
Our hugely popular blogpost titled: "Former CFPB attorney pretty much just confirmed the worst fears of the mortgage industry," hit a nerve with many in the mortgage industry. Now the author of the original piece adds his thoughts to our thoughts. Read more on the ongoing discussion right here.
The mortgage industry is leveraging technology like never before, streamlining processes across the spectrum of lending, servicing, investing and real estate. The combination of regulatory pressure and consumer expectations have set a high standard for efficiency and transparency, requiring a significant investment of time, money and talent to hit the right notes for both.
Ironically, the monkey on the mortgage industry’s back for the past 10 years — increasing regulation — is the very thing that forced companies to find efficiencies in every part of the process, which serves them well as they look to engage tech-savvy consumers. Even as the enforcement of some of those regulations is now in question, the long-lasting benefits of investing in automation will stand.
Mortgage banks have traditionally been slow to embrace new technologies, and while the technology that has improved efficiency, security and customer experience in a multitude of other industries (transportation, education and retail, to name a few) is finding its way into the loan production process, a lot of opportunity still exists in other stages of the mortgage life cycle.