Investors today crave certainty, the kind that results from lots and lots of data points. To provide that degree of assurance, field service providers have taken data collection to a whole new level. Just in the last 12 months, the explosion of available real-time data is driving a new model of field servicing that would have been unrecognizable in the past.
Mortgage servicers seeking to get their hands on some Ginnie Mae servicing now have that opportunity, thanks to a nearly $2 billion mortgage servicing rights portfolio that’s now available for sale. Here are all the pertinent details.
After returning to profitability in the first quarter, reversing a trend that saw it lose $546 million in 2014, Ocwen Financial reported Thursday that it also made a profit in the second quarter – albeit a much smaller one. Here are all the details.
According to the CFPB, Residential Credit Solutions failed to honor modifications for loans transferred from other servicers, treated consumers as if they were in default when they weren’t, sent consumers escrow statements falsely claiming they were due a refund, and forced consumers to waive their rights in order to get a repayment plan.
Despite the percentage of loans in delinquency dropping to less than 5% of all loans in June, mortgage servicers are still paying an inordinate amount of attention to delinquent borrowers, severely impacting the servicers’ overall customer experience, a new report shows. Here's what servicers can do to fix it.
For the second year in a row, Quicken Loans has the most satisfied customers of any mortgage servicer, according to the J.D. Power 2015 U.S. Primary Mortgage Servicer Satisfaction Study. Who else made the list? Click through and see.
Nationstar Mortgage Holdings reported quarterly net income of $75 million, or $0.69 per share, for the second quarter, compared to net loss of ($48) million, or ($0.53) per share, in the first quarter 2015. Want to know more?
There were 7,443,580 U.S. residential properties that were seriously underwater at the end of the second quarter, representing 13.3% of all properties with a mortgage. But the number of homeowners who are equity rich dropped 300,000. What does it mean? Read on.
The Consumer Financial Protection Bureau announced Tuesday that it is ordering Paymap, a Colorado-based payment processing company, to return $33.4 million to consumers for falsely promising mortgage savings to borrowers who used their biweekly mortgage payment program.
Mere stats don't tell the real story of these outstanding leaders. They represent the whole spectrum of the housing economy, from real estate agents to originators to nonprofits. They lead companies, mentor others and give back to their communities. Read on to find out how each one is inspiring..
HousingWire covered the introduction of Costco into the mortgage lending space and it made the industry nervous. Lenders openly asked each other at conferences, “Who will be next? Google, Apple?” Well, that never happened. Here's the story why, in long-form feature. Read More
From both an operational and regulatory standpoint, the industry continues to progress as new technological advancements are made and new regulations and policies are implemented. While it is important to change with the times, it is equally important to define and maintain the very essence of your company’s own core vision and values, so that you can succeed regardless of the inevitable changes the industry will undergo. Read More