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Archive for August, 2010

Tuesday, August 31st, 2010

Texas Attorney General Greg Abbott on Tuesday charged Coppell, Texas-based American Home Mortgage Servicing Inc. (AHMSI) with using illegal debt collection tactics and improperly misleading struggling homeowners, according to a statement released by his office.

AHMSI is the nation's largest independent subprime servicer, and is owned by private equity firm WL Ross & Co. Famed investor Wilbur Ross, chairman of the private equity fund, has been busy amassing investments throughout the financial crisis; most recently, the company launched a distressed investment vehicle, WLR Recovery Fund V, according to a filing with the Securities and Exchange Commission last week.

Texas state investigators allege that AHMSI collections agents have used aggressive and unlawful tactics to collect payments from Texas homeowners who had difficulty meeting their payment obligations. The company also allegedly failed to credit homeowners who properly submitted their payments on time, Abbott's office said.

A number of state attorneys general have recently announced investigations into loan servicers and/or law firms that provide foreclosure services, including Florida AG Bill McCollum, who last week said he had launched three new investigations into allegations of unfair and deceptive actions by Florida law firms handling foreclosure cases.

According to the AHMSI complaint, filed in the District Court of El Paso County, Texas, Abbott's office also makes some interesting claims that have not been seen in similar cases elsewhere in the nation. Sources suggest to HousingWire that the AHSMI case in Texas might be a litmus test for the traditional bulk servicing model.

Arguing that "consumers complain of never speaking to the same representative twice, in spite of American Home's claim that it gets to know consumers through personal attention," Abbott's office argues that AHMSI's entire approach to servicing mortgage loans represents a violation of the Texas Deceptive Trade Practices – Consumer Protection Act (DTPA).

Most large servicers operate call centers that make it difficult, if not impossible, to consistently speak with the same person twice. "It's been standard practice in loan servicing since about day one," said one source at a servicing company other than AHMSI, who asked not to be identified.

But numerous specialty servicers have begun operations in recent years, focusing on managing loans for investors acquiring distressed mortgages. These servicers often utilize a "high-touch" servicing model, in which one representative is assigned to a loan for the life of the loan, and consumers can reach the same person each time they call.

Such personalized service comes at an increased cost, sources say. "Big-box servicers like AHMSI could never afford personal service. The traditional servicing strip they get paid essentially precludes it," said the same source. "Private investors acquiring distressed notes at a discount can afford to pay the higher rates to ensure personal service, and a return on their investment."

Abbott's office said it is seeking civil penalties of up to $20,000 per alleged violation of the DTPA.

Paul Jackson is the publisher of HousingWire.com and HousingWire Magazine. Follow him on Twitter: @pjackson

Monday, August 30th, 2010

Wells Fargo is in the midst of rolling out its new Envelope-FreeSM ATMs all across the country. Now, many people are thrilled, as you can see from conversations on The Wells Fargo-Wachovia blog about the subject.

Frank from Miami said, "the atm is AWESOME! Extremely easy to use."

Melinda said, "I love these new ATMs — they indeed save time and are a great addition."

Susan Garrett said she can't wait for these ATMs to come to Texas and that she hopes it cuts down on fraud.

I, on the other hand, am thoroughly confused…

Since the Wells Fargo/Wachovia merger in late 2008, Wells Fargo has taken immense pride in rebranding all of the excess Wachovia branches and ATMs to the Wells Fargo name. In fact, the bank just finished its scheduled rebrand in the entire state of Texas in late July: over 700 ATMs and 1,000 branch stores supporting an estimated 1.91 million households.

Then why in the name of financial reform is Wells Fargo unveiling Wachovia branded ATMs? And they aren't doing this unknowingly. According to The Wells Fargo-Wachovia Blog, "Wachovia ATMs have become Envelope-Free in Alabama, Florida, Connecticut, Georgia, Kansas, Mississippi, New Jersey, New York, North Carolina, South Carolina, Tennessee, and Texas."

Wait, Texas? I thought they just got done rebranding all of Texas.

At any rate, the important thing is not branding, then re-branding and, in this case, re-branding the rebrand… or, um, whatever this is.

The ATM is envelope-free people. Envelope-free!

Write to Christine Ricciardi.

Monday, August 30th, 2010

As part of its new open-door policy to implementing financial reform, the Federal Deposit Insurance Corp. will hold the first of a series of roundtable discussions on Tuesday.

The FDIC seeks greater transparency and officials hope the discussions jump start the process of creating the regulatory framework mandated under Dodd-Frank.

"Now that Congress has acted and the President has signed the bill into law, it is in the regulators’ ballpark to implement the new reforms as quickly and openly as possible," FDIC chairman Sheila Bair said earlier this month. "I think transparency is a significant issue for each step along the way. We owe it to the public to have an open door policy so that people can see for themselves how financial services reform is going to be implemented."

Tuesday's gathering (from 1 p.m. to 5 p.m. EDT) will focus on the new resolution authority provided in Dodd-Frank for the largest financial firms. Government officials, industry executives, academics, and investors will discuss the framework of the resolution process, the treatment of creditors and the creation of living wills, according to the FDIC.

Write to Jason Philyaw.

Monday, August 30th, 2010

The Dow Jones Industrial Average slid much of Monday, including a late sell off, and ended down 140.92 points or 1.39%, to 10,009.73, as investors continue to react to disappointing economic indicators.

The benchmark index of 30 blue chip stocks is now down more than 4% for August with one trading day remaining. The S&P 500 index declined 15.67 points, or 1.5%, Monday to 1,049, and the Nasdaq Composite fell 33.66 points, or 1.56%, to 2,120.

Last week, the Commerce Department revised its second-quarter GDP figure down to 1.6% from a prior estimate of 2.4% growth. And while Federal Reserve chairman Ben Bernanke said the central bank will do whatever it can to help stimulate growth, some analysts are starting to think the government is running out of options.

Write to Jason Philyaw.

Monday, August 30th, 2010

It's isn't easy for co-heads of a firm to always stay on the same page. But it's rare that they contradict each other. Yet Co-Chief Investment Officers of PIMCO William Gross and Mohamed El-Erian appear to do just that if you compare two prescriptions that they recommend for the U.S. economy.

At first, they may appear to agree, since they both want the government to do more. But the different type of stimulus each recommends conflicts.

Let's start with Bill Gross. A few weeks ago, at the Future of Housing Finance summit at the Treasury, he recommended that the government use Fannie and Freddie to stimulate the economy by allowing refinancing for borrowers whose loans are backed by the entities at rates even below the already record lows.

Monday, August 30th, 2010

The federal government has few fiscal policy options left in dealing with the economic recession, according to one analyst at Keefe, Bruyette & Woods.

Brian Gardner said Federal Reserve chairman Ben Bernanke didn't instill much confidence in his speech Friday, and "the current political environment limits fiscal and regulatory options."

He said continued weak economic data, including the revised GDP figure from last week, puts added pressure on Washington to respond to a lethargic economy. But there are few options that have a realistic chance of taking root.

"We think that an extension of the Bush tax cuts for all income levels is growing more likely by the day, but after that, the prospects for additional legislative action reside between slim and none," Gardner wrote in an equity research note.

He said a government-led forced refi program is "unlikely and wouldn't provide much benefit anyway."

Under such a plan, the government would force the refinancing of any mortgage to which it has a connection through Federal Housing Authority or the GSEs, regardless of FICO scores and loan-to-value ratios and without documentation, KBW said.

And the timing of any forced refi plan has become political. Gardner said if Congress chooses to extend the tax breaks, it will happen in September. But then the politicians won't do much else before breaking in early October to jump full swing into the November elections. This puts the onus on the Obama administration to decide what, if any, reforms are imminently needed. Gardner doubts the administration will implement a forced refi plan before late October when it might become politically beneficial by providing a boost for some Democratic candidates. Doing it earlier could seem like the administration is panicking ahead of the election, fearful of Republican gains, according to Gardner.

Still, he said a forced refi may come next year "if the economy continues to stagnate and political gridlock blocks administration's attempts at additional fiscal stimulus."

But "for the short term, the message is 'don't expect much from Washington,'" Gardner said.

Keefe, Bruyette & Woods is a unit of KBW Inc. (KBW: 17.65 +1.32%).

Write to Jason Philyaw.

Monday, August 30th, 2010

For the law firms that manage and process foreclosures on behalf of investors and banking institutions, what’s a fair legal fee? What’s a fair filing fee? Should fees to outsourcers be prohibited? And just how much money should it really cost to process a foreclosure?

As I write this, the answer to these and other questions are being fought out in the trenches, in an out-of-sight but increasingly heated battle involving Fannie Mae and Freddie Mac, the law firms that specialize in creditor’s rights, default industry service providers, and various private equity interests.

It’s a complex fight that many say will ultimately shape the way U.S. mortgages are serviced over the course of the next decade — and perhaps beyond. It’s also a debate that promises to spill over into how loans are originated and priced.

“No aspect of the U.S. mortgage business will go untouched by this,” said one attorney I spoke with, on condition of anonymity.

How foreclosures are managed

Typically, a foreclosure involves legal and court filing fees — it is, after all, a legal process involving the forced transfer of a property from a non-paying borrower to secured lender. But the foreclosure process also typically involves a host of other associated fees, including necessary title searches, potential property insurance, homeowner’s association dues, property maintenance and repair, and much more.

Many of these fees are ultimately tacked onto the “past due” amounts tied to a delinquent borrower — and done so legally. Much like when a credit card becomes past due and the interest rate kicks into high oblivion, consumers looking to catch up on their delinquent mortgage payments must also make up the difference in additional fees in order to successfully do so.

Legal fees in the foreclosure business, however, aren’t what you might think. Instead of billing hourly for most work, as most attorneys in other fields would do, attorneys that specialize in processing foreclosures are paid on a flat-fee basis, using pre-determined fee schedules.

Thanks to the market-making power of the GSEs, Fannie Mae and Freddie Mac — both of whom publish allowable fee schedules for every imaginable legal filing and process in the foreclosure repertoire — much of the entire foreclosure process has been reduced to a set of flat fees.

And not even negotiated fees, at that. For firms that operate in the field of foreclosure management, the GSE allowable fees amount to a take-it-or-leave-it menu of prices.

“For us, it doesn’t matter who the client is, even if it isn’t Fannie or Freddie,” said one attorney I spoke with, under condition of anonymity. “We know we’re only going to be able to claim whatever that flat fee schedule they set says we can claim, since other investors tend to employ whatever the GSE fee caps are.”

Fannie and Freddie as housing HMOs? In the foreclosure business, that’s pretty much what it amounts to.

But beyond determining the legal fee schedule for much of the multi-billion dollar default services market, the GSEs also largely determine who gets their own foreclosure work. Both Fannie and Freddie maintain networks of law firms called “designated counsel” or "approved counsel" in key states marked with significant foreclosure volume — and they either strongly suggest or require that any servicers managing a Fannie or Freddie loan in foreclosure refer any needed legal work to their approved legal counsel.

Each state will have numerous designated counsel — sometimes as many as five law firms — but in practice, attorneys say, two to three firms end up with the lion’s share of each state’s foreclosure work. In states hit hard by the housing downturn and foreclosure surge, like Florida, the amount of work can be substantial.

“The GSEs can force a servicer to use their designated counsel, especially if timeline performance in foreclosure management is out of some set boundary,” said one servicing executive at a large bank, who asked to remain anonymous. “It’s usually easiest to simply use their counsel on their loans, even if we don’t see that firm as best-in-class.”

With the vast majority of the mortgage market now running through the GSEs, and much of what’s left of the private market following the guidelines Fannie and Freddie establish, it should come as no surprise to find that a few law firms in each state end up with the majority of the foreclosure work, sources say.

The rise of the ‘foreclosure mills’

Being designated as approved counsel by Fannie Mae and/or Freddie Mac does carry risk. Just ask Florida’s David Stern, who has seen his burgeoning operation pejoratively branded a ‘foreclosure mill’ by consumer groups, dragged through the press for both alleged and real consumer misdeeds, and facing numerous investor lawsuits surrounding the operation of DJSP Enterprises, Inc. (DJSP: 0.00 N/A) — the publicly-traded processing company tied to the law firm.

While Stern’s operation may win the award for ‘most susceptible to negative publicity,’ how the law firm operates is far from unique in the foreclosure industry.

In the past five years, many of the default industry’s largest law firms have leveraged their mushrooming volume — courtesy of their status with the GSEs — into private equity investments, not to mention a large cash payday for their firm’s partners. Unlike many other areas of law, foreclosure processing typically involves a significant amount of paper pushing, and many law firms have set up operating subsidiaries to their legal operations to manage this aspect of their businesses. It’s these paper-pushing subsidiaries that have been purchased by private equity and hedge fund investors in recent years, looking to find a profitable investment during the economic downturn.

A few of these transactions have already gone public, including the aforementioned DJSP as well as Dolan Media Company (DM: 9.50 +3.60%). Other IPOs from related companies are rumored to be in the pipeline for later this year, according to industry sources.

Attorneys in the industry say that such an outcome is simply the effect of how the GSEs have impacted legal fee structures throughout the industry, where an assembly-line mentality now rules the day.

“Like it or not, the GSEs have created a flat fee structure for legal work,” said one attorney, who asked not to be named. “That structure rewards those attorneys that understand how to generate economies of scale, who know how to push volume, and who can identify areas for process automation.”

Not that all attorneys appreciate working under such an environment. A number of attorneys I spoke with say they would prefer the work to be priced differently.

“We represent our clients the best we can given the fees we can earn,” said another attorney, under condition of anonymity. “This isn’t a high margin business for any lawyer, so we’re forced to do the best with what we have. We’d be able to do more for both the borrower and the investor, and there would be fewer ‘foreclosure mills,’ were lawyers in this field being paid what they’re actually worth."

Odd bedfellows

Not everyone agrees that attorneys specializing in foreclosure ought to be earning more. Consumer groups, for one — newly empowered by the financial crisis, most consumer groups contend that ‘foreclosure mills’ are unjustly enriching their owners. But they aren’t alone: odd as it may seem, a growing chorus of default outsourcing specialists are joining the cry, as well.

As foreclosure volume mushroomed during the financial crisis of 2007 and 2008, overwhelmed servicers often found themselves turning to outsourcers to manage everything from loss mitigation and short sales, to bankruptcy and REO property resales.

And attorneys, too. It became much easier for many banks and servicers to work with a single point of contact for all their legal needs — to allow the outsourcer to manage local attorney relationships, or at least handle day-to-day attorney communications — versus having to manage hundreds, if not thousands, of attorney-client relationships directly.

Many outsourcers that specialize in default management have long contended that through the use of central supplier networks, including attorneys, they can further drive down the costs of default management — effectively making foreclosures less costly, both to investors and to consumers.

But only recently have they aggressively begun pushing such a claim. One such outsourcing and technology provider, Jacksonville-based Lender Processing Services (LPS: 16.78 +1.39%), recently announced that it would form its own Strategic Partnership Group to accomplish just such a goal.

“The Strategic Partnership Group will establish a network of default-related service providers, including attorneys, title companies, foreclosure trustees, publication and posting providers and service of process companies dedicated to lowering costs and creating efficiencies for consumers, mortgage servicers and investors,” the company announced on Aug. 19.

“We realized that by reducing the number of attorney partnerships to those who can provide the lowest cost and highest service level and can meet the demands of the regions they are supporting, we will create a more efficient process, which will help borrowers and investors save money,” said Clay Cornett, president of LPS Default Servicing Solutions.

“Last year, legal vendors billed nearly $2 billion in default fees. Even a 10 percent reduction would be significant. Such reductions would make it less costly for defaulted borrowers to reinstate or pay off loans in default.”

A new battleground

Fannie Mae and Freddie Mac aren’t taking lying down the implicit suggestion that their allowable fees for foreclosure and bankruptcy might be too high. On August 2, Fannie Mae fired off a policy update that effectively dropped a neutron bomb on an industry largely reliant on outsourcing arrangements, by limiting the fees that outsourcers can earn.

“Effective September 1, 2010, Fannie Mae is imposing a limit of $25.00 per loan for the life of a default … that any attorney or trustee handling a Fannie Mae loan may pay for technology charges,” the servicing directive read. “This amount is not to be charged as a cost to the borrower, and will not be reimbursed by Fannie Mae.”

Fannie also said it would prohibit servicers from “directly or indirectly requiring or encouraging attorneys or trustees to use specified vendors in connection with Fannie Mae referrals” — vendors listed in the announcement included title companies, posting and publication vendors, and service of process vendors.

“Many of these outsourcers relied on their relationships with the servicers, and not the attorneys, in order to get their business,” said an attorney I spoke with. “The Fannie directive literally turned an entire industry on its head.”

Freddie Mac went even further, and sent out a memorandum last week to its designated counsel stating that its law firms could not agree to a blanket cut in foreclosure and bankruptcy fees involving Freddie Mac loans without the GSE’s approval first. The GSE argued in the memo that it believes its existing fee structure “adequately compensates [law firms] for their investment in the human and technological capital necessary to run an efficient, effective and ethical law practice.”

All of which means that the debate over fees is likely only beginning, sources say. And it’s not likely to be pretty, either; after all, how does one ultimately peg a value on something so socially unpopular, but yet so critically necessary, as foreclosure?

“It won’t be long until we have a federally-regulated foreclosure industry, where Congress sets allowable fees,” opined one of the attorneys I spoke with. “We might even operate under a single set of federal statutes when all of this is said and done.”

Paul Jackson is the publisher of HousingWire.com and HousingWire Magazine. Follow him on Twitter: @pjackson

Monday, August 30th, 2010

Market analysts (of which I am a minor variety) talk all the time about secular bull and bear cycles. I argued in this in Thoughts From The Frontline in 2002 (and later in Bull’s Eye Investing) that most market analysts use the wrong metric for analyzing bull and bear cycles.

(For the record, even though I am talking about the U.S. stock market, the principles apply to most markets everywhere. We are all human.)

“Cycles” are defined as events that repeat in a sequence. For there to be a cycle, some condition or situation must recur over a period of time. We are able to observe a wide variety of cycles in our lives: patterns in the weather, the moon, radio waves, etc. Some of the patterns are the result of fundamental factors, while others are more likely coincidence. The phases of the moon occur due to cycles among the moon, the earth and the sun. In other situations, though, apparent patterns are no more than the alignment of random events into an observable sequence.

Monday, August 30th, 2010

A group of hedge funds and investment firms that hold debt insured by a business of Ambac Financial Group Inc. sought in court Monday to stop cash from flowing out of the beleaguered bond insurer to its parent.

The plaintiffs, including Aurelius Capital Management LP, Fir Tree Inc., King Street Capital LP, Monarch Alternative Capital LP and Stonehill Capital Management LLC, hold more than $1 billion in mortgage securities or other debt insured by Ambac Assurance Corp.

Monday, August 30th, 2010

Home values in the U.S. fell 0.2% in the second quarter of 2010 from the same quarter last year, according to the Freddie Mac Conventional Mortgage Home Price Index (CMHPI).

The CMHPI Purchase-Only Series includes only property values based on home purchases with a conventional mortgage. Freddie calculates the values for the nation, all 50 states and the nine Census divisions. The numbers are not seasonally adjusted.

National home values did increase 3.1% from the previous quarter, the first time since the second quarter of last year that home values rose in all nine Census divisions.

Amy Crews Cutts, the deputy chief economist at Freddie Mac, said the second quarter increase was due in part to the homebuyer tax credit that expired in April.

With the end of the tax credit came a drop in demand. The National Association of Realtors (NAR) reported a 27% drop in existing home sales in July to a decade-long low.

But Crews Cutts said 30-year fixed mortgage rates dropped more than half a percentage point since the end of April, setting new lows in the Freddie Mac mortgage rate survey.

"We will be watching carefully the home sales reports in August and September to see whether the July drop was the start of a new trend down or the result of a temporary pull-forward due to the tax-credit programs," Crews Cutts said.

Home values in the Pacific Division, which includes Alaska, California, Hawaii, Oregon and Washington, increased 4.2% over the past year, the largest increase of any region. But over the past five years there, values have declined 14.7%.

The Mountain Division, which includes Arizona, Colorado, Idaho, Montana, New Mexico, Nevada, Utah and Wyoming, saw home values drop 3.8% over the last year, the largest decline of any region.

The largest drop in home values over the past five years came in the West South Central Division, which includes Arkansas, Louisiana, Oklahoma, and Texas. There, values have declined 16.6% in that time.

Write to Jon Prior.



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Servicing/Default
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